Our customers love us!

When you choose CarTakeBack to sell your scrap or damaged car, you’ll be joining thousands of happy customers. We’re proud of our feedback from customers, who are happy to tell us what they think of our service.

Whether you need some help choosing between having your car collected or dropping it off, or you've accepted our quote and have a question, it's easy to get in touch with us by phone or email.

We're on hand to help you every step of the way - from finding the best price, right up until the money's in the bank.

Customer Reviews

All customers have the opportunity to provide feedback on the service we provide.  Here's what you have to say about us:

17th Jun 12:48 - Mr Zubayer Siddique, Elizabeth Vale - Volvo 360pleasantly surprised on how easy it was to service this.

16th Jun 12:08 - Mr Haydn Jamieson, Mile End - Mazda 121Really easy

11th Jun 11:53 - Mr Mark Baldock, Glynde - Holden Rodeofaqs on site explaining process

9th Jun 19:54 - Mr Chris Peterson, Happy Valley - Holden NovaEasy to follow online process

9th Jun 12:04 - KS, Red Hill, Nissan Pulsar Sedan - Nissan PulsarVery efficient and clearly explained service and I was paid exactly what I was quoted.

8th Jun 08:00 - Sandra, Neutral Bay, Daihatsu Sirion - Daihatsu SirionAll very easy! Could do it all from mobile phone. All staff I interacted with were helpful and friendly fast and efficient! Information in FAQs section of website was easy to find and understand.

7th Jun 10:06 - A Fromholtz, Amaroo, Hyundai elantra - Hyundai ElantraI was struggling to figure out how to remove my old car. This service was quick and friendly. Thank you.

7th Jun 07:02 - M White, Sturt, Ford Laser - Ford LaserAll contact was efficient & easy. Tow truck driver was excellent.

6th Jun 13:08 - Ms Rachael Kaniecki, Scoresby - Jeep Grand CherokeeVery prompt quick service

6th Jun 12:37 - Ms tracey johnston, Mount Compass - Hyundai Accentit easy to do

6th Jun 10:13 - Ms Corina Bohn, Woodcroft - Holden CommodoreThe online process was fast and easy.

5th Jun 17:06 - Ms Elyse Sanders, Toorak - Holden AstraEasy to use website and helpful staff when I rang with questions

3rd Jun 15:31 - Mrs Sophie Cogger, Montmorency - Mitsubishi MagnaNice and easy to get a quote. Simple process, making it less stressful for us

3rd Jun 01:39 - Mr Sean McCandless, Aranda - Toyota CamryEase and intuitiveness

2nd Jun 18:21 - Mr Aaron Williams, Blakeview - Hyundai GetzEasy to arrange.

2nd Jun 08:10 - Mrs Rebecca Pedersen, Lower Mitcham - Mazda 121Every step has been easy

29th May 14:27 - Mr Peter Humphrey, Kogarah - Ford Fairmontvery easy to follow website instructions

28th May 16:32 - Mr Ralf Wiedemann, Keperra - Hyundai ExcelEasy going. Great with the email sending with the quote

27th May 12:18 - Mr Daniel Drewitt, Lalor Park - Holden COMMODOREVXEasy and streamlined

26th May 11:59 - Mr Shaun Coen, Ainslie - Ford FuturaEasy to use website

If you still have questions, you can find all of the answers in the following categories:

About your quote Having your car collected Dropping your car off Getting paid Help with the paperwork About CarTakeBack

Alternatively, you can search our website below:

Call us on 1800 678 175 during opening hours.

Standard call rates apply. Mobile costs may vary.

Send an email to info@scrapcarrecycling.com.au or use the form below.

It helps if you tell us your registration or reference number if you have one.
During opening hours we'll usually respond within two hours.

During opening hours request a call back by entering your telephone number below.

An operator will call you as soon as they become available.

Chat with us online now.

Online chat is compatible with most desktop and tablet computers, and may be available outside of our usual opening hours.